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Lead time

Lead time measures the whole wait a requester experiences: from the moment a request is made to the moment it is delivered.

Lead time equals cycle time plus queue time, and in most teams the queue is the larger half. A request that waits three weeks in the backlog and takes two days to build has a lead time of twenty-three days, whatever the execution metrics say.

It falls by having fewer things in the queue — saying no earlier and deleting stale backlog items — far more than by working faster.

In Flocci Projects

Derivable from an issue's created timestamp and its activity history, but there is no built-in lead-time report.

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